MyFedLoan is a company that helps manage student loans for the U.S. Department of Education. They handle things like payments, sending bills, and solving problems with your loan. MyFedLoan is one of the biggest companies for student loans and manages applications for public service loan forgiveness.

Key Features of MyFedLoan

Online Account Access

Easily access loan information, track balances, and view payment histories online.

Flexible Payment Plans

Choose from various repayment options, including income-driven repayment plans.

Loan Forgiveness Programs

Access loan forgiveness options like Public Service Loan Forgiveness (PSLF) after qualifying payments.

Loan Consolidation Options

Combine multiple loans into one with a single monthly payment through consolidation.

Auto-Pay for Ease

Enroll in automatic payments and enjoy a lower interest rate.

Deferment and Forbearance Assistance

MyFedLoan helps you apply for deferment or forbearance if you’re facing financial difficulties.

Benefits of Using MyFedLoan

Fedloan App

The FedLoan app allows users to easily manage their student loans on the go. It offers features like checking balances, making payments, and tracking loan forgiveness progress. Download now to take control of your loans anytime, anywhere!

FedLoan Contact Details

Contact MethodDetails
Phone (Customer Service)1-800-699-2908 (Mon–Fri, 8 a.m.–9 p.m. ET)
Phone (International)+1-717-720-1985
Mailing Address (General)FedLoan Servicing P.O. Box 69184 Harrisburg, PA 17106-9184
Mailing Address (Payments)FedLoan Servicing P.O. Box 790234 St. Louis, MO 63179-0234
EmailUse your MyFedLoan account to send secure emails
Twitterhttps://twitter.com/MyFedLoan
Facebookhttps://www.facebook.com/myfedloan
Linkedlnhttps://www.linkedin.com/company/fedloan-servicing/

History of MyFedLoan

MyFedLoan is a Pennsylvania Higher Education Assistance Agency (PHEAA) division, founded in 1963 in Harrisburg, Pennsylvania, to manage federal student loans. Created under the U.S. Department of Education’s Direct Loan Program, it became a key player in loan servicing. Despite its large role, MyFedLoan has faced criticism, especially regarding its handling of public service loan forgiveness (PSLF).

Alternatives to MyFedLoan

Though MyFedLoan services a large portion of federal student loans, there are alternatives for loan management, such as:

  • Navient
  • Nelnet
  • Great Lakes

Common Issues Faced by MyFedLoan Borrowers

While MyFedLoan offers many helpful tools, some borrowers face issues such as:

  • Customer Service Complaints: Difficulties in getting prompt and accurate help.
  • Application Delays: Delays in processing PSLF or other forgiveness applications.
  • Payment Processing Issues: Problems with auto-debit or manual payments.

FAQs About MyFedLoan 

MyFedLoan is a federal student loan servicer that manages loan payments and borrower accounts. It handles billing, repayment options, and loan forgiveness programs.

Payments can be made online, by mail, or via automatic debit through your MyFedLoan account. Automatic payments may qualify for interest rate discounts.

MyFedLoan provides standard, graduated, extended, and income-driven repayment plans. These options allow borrowers to choose a plan that fits their financial situation.

Yes, MyFedLoan manages applications for Public Service Loan Forgiveness (PSLF) and Teacher Loan Forgiveness. They help track and process eligible payments for forgiveness.

If your loan is transferred, MyFedLoan will notify you, and the new servicer will handle future payments. Your loan details and repayment status will remain unchanged.